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Family & Critical Response Specialist - Workplace Safety

The Family and Critical Response Specialist works as part of a team to provide support to workers, family members and employers who have experienced a traumatic workplace accident.

Duties include: drawing on broad knowledge and experience in the field of mental health to triage the needs of injured, grieving, distressed or suicidal people; taking initiative to assess complex and emergent situations quickly and thoroughly; providing support to people who have experienced death or a shocking event; and providing after-hours crisis support to people in distress as part of an on-call rotation.

Education Requirements

Needed

Bachelor's or Master's Degree in Social Work, Psychology, Psychiatric Nursing, or related subject.

Education Pathway Advice

To explore how you can build on your bachelor's degree:

Download the Post Graduate Guide

Career Pathway Advice

Before Graduation

  • Gain Work Experiences. (e.g., Co-op Education, Internships, Work Integrated Learning).
  • Be Curious. Ask questions about the work environment and day-to-day tasks of a job. This includes reaching out to professionals in the field, faculty, counsellors/advisors, neighbours and friends.
  • Develop Power Skills. (e.g., oral and written communication, teamwork & leadership, problem solving, critical thinking, innovation & creativity, and engaging diversity).
  • Know Your Transferable Skills. Understand how the skills you are learning in your program meet or transfer to the requirements of your intended job.
  • Develop Digital Literacy. Be able to find, communicate, create, and edit files online (e.g., Word, Excel, Outlook, Adobe).
  • Be Grade Point Average (GPA) Aware. Know the minimum grade point average needed for admission to your desired graduate or professional program (if applicable).
  • Pursue Mentorship and Network Opportunities. (e.g., information interviews, developing relationships with someone working in the field, joining professional organizations, job shadowing, or volunteering).
  • Prepare Your Job Search Documents. (e.g., LinkedIn profile, CV/Resume, cover letter, and portfolio).
  • Practice your Interview Skills. Research common interview questions employers use, develop short stories you can use to demonstrate your skills and experience, and seek help from a career centre, family, or friends to do mock interviews.

After Graduation

  • Seek mentorship from co-workers and supervisors.
  • Participate in ongoing learning and professional development.
  • Build network relationships with other industry professionals.
  • Keep your job search documents updated.
  • Research the training opportunities offered by your employer.
  • Build your brand by using social media, LinkedIn, and through professional memberships or associations.

Spotlight Requirements

  1. At least six years in the field of mental health.
  2. At least six years of experience that demonstrates a broad knowledge of family dynamics, grief, and trauma work.
  3. Registration or eligibility for registration with a professional college or regulatory body.

Note: You should always confirm admission requirements for your desired program with your intended university.

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